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Privacy Policy

Spring House Resort respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, make a reservation, or interact with our services.

By using this website, you agree to the terms outlined in this Privacy Policy.

Use of the Website:
1.1. The content and services provided on this website are intended for informational purposes related to Spring House Resort, including accommodations, amenities, and guest services.

1.2. You must be at least 18 years old to use this website with the intention to make a reservation. If you are under 18, you may only use this website to book a reservation with the involvement of a parent or legal guardian.

1.3. By using this website, you agree not to misuse the site or its content and to comply with all applicable laws and regulations.

Information We Collect:
2.1. We may collect personal information that you voluntarily provide when making reservations, submitting forms, or contacting us.

2.2. This information may include your name, email address, phone number, reservation details, and billing information.

2.3. We may also collect non-personal information such as device type, browser type, IP address, and general website usage data to improve our website and services.

Use of Your Information:
3.1. The information we collect may be used to process reservations and provide guest services.

3.2. We may use your information to respond to inquiries, confirm bookings, send reservation updates, and communicate important information regarding your stay.

3.3. Information may also be used to improve our website, services, and guest experience.

Reservations and Payment Information:
4.1. When making a reservation through our website or booking platforms, payment information may be collected to secure or process your booking.

4.2. Payment processing may be handled by secure third-party providers. We do not store full credit card information on our servers.

4.3. Reservation details are used solely for the purpose of managing and fulfilling your stay.

Cookies and Website Analytics:
5.1. Our website may use cookies and similar technologies to enhance your browsing experience.

5.2. Cookies help us understand how visitors use our website and allow us to improve site functionality and performance.

5.3. You may adjust your browser settings to disable cookies, although some website features may not function properly.

Sharing of Information:
6.1. We do not sell or rent your personal information to third parties.

6.2. We may share information with trusted service providers who assist with reservation processing, website operation, or guest services.

6.3. Information may be disclosed when required by law or to protect the rights, safety, or property of Spring House Resort and its guests.

Third-Party Services:
7.1. Our website may contain links to third-party websites or booking platforms.

7.2. We are not responsible for the privacy practices or policies of these third-party websites.

Data Security:
8.1. We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.

8.2. While we strive to protect your data, no method of internet transmission is completely secure

Your Privacy Rights:
9.1. Depending on your location, you may have rights regarding access, correction, or deletion of your personal information.

9.2. Requests regarding personal data can be submitted using the contact information provided below.

Changes to This Privacy Policy
10.1. We reserve the right to update or modify this Privacy Policy at any time.

10.2. Updates will be posted on this page with the revised effective date.

Contact Information
If you have any questions regarding this Privacy Policy, please contact us:

Email: stay@springhouseresort.com